About Hospitality Health ER
Hospitality Health ER is a freestanding ER in Galveston, TX that overlooks the beautiful seawall. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.
If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!
Overview
A freestanding ER in Galveston, TX is seeking a Paramedic/ER Technician to join their team. The Paramedic/ER Technician at Hospitality Health ER cares for all patients including neonates, infants, children, adults, and geriatrics. The Paramedic/ ER Technician will strive to provide proficient, competent care while maintaining the patient’s sense of comfort and dignity.
Responsibilities for the Paramedic/ER Technician
- Providing, assisting, and initiating care of emergency patients as delegated by the Registered Nurse and Paramedic.
- Creating and maintaining a patient centered focus by engaging in positive working relationships with all patients, visitors, and staff of the facility.
- Participating in activities to plan, measure, assess and improve the quality of patient care, including customer service assistance.
- Assisting in conducting orders by physicians accurately and efficiently, including the ability to start lines, perform EKGs, and draw blood.
- Identifying emergencies and providing necessary intervention; ability to recognize parameters of vital signs and identify opportunities that need immediate attention.
- Showing initiative and self-direction in providing patient care and support to co-workers.
- Communicating appropriately with patients and co-workers.
- Showing knowledge when collaborating with physicians, nurses, and other clinical facilities in making decisions about patient care.
- Showing leadership and direction with co-workers and other staff members.
- Addressing patient concerns during the procedures and explaining the process to the patient in a way that is informative but also reassuring.
- Using tact, courtesy and poise when dealing with patients, keeping them calm, and ensuring they get the best care possible.
- Processing patient data into the computer such as patient history, anatomical area to be scanned, orientation specified, age, weight, and position of entry.
- Performing equipment quality checks and troubleshoot problems.
- Cooperating with facility healthcare personnel and comply with facility policies and procedures.
- Greeting all patients and guests as they enter the facility with a warm and welcoming manner cultivating and implementing a personal patient care initiative that goes beyond for all patients.
- Exercising problem-solving and conflict resolution skills when managing patient concerns; referring patient concerns to appropriate designated personnel as needed.
- Following the workflow as assigned and implementing changes and procedures with little to no notice; flexibility to meet change management requirements.
- Adhering to and ensuring compliance with HHER policies, procedures, and customer service standards.
- Participating in maintaining a safe, clean, and organized environment.
- Preparing diligent notes with complete details within information systems to communicate with other staff, supervisors, and auditors.
- Displaying integrity and honesty.
Requirements and Qualifications for the Paramedic/ER Technician
- 2 years of experience working in an ER environment.
- Exceptional customer service skills.
- Excellent communication skills.
- Strong organizational, reasoning, and critical thinking skills.
- Ability to work under pressure in high-stress situations.
- Minimum certification: EMT-P.
Pay & Benefits
- Pay is commensurate with experience
- Night shift differential
- 401K with company match
- Additional benefits for full-time employees
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.